Still something unclear? Always available.

You have a wide variety of options for contacting us.


During opening hours you can use our live chat or WhatsApp Business . Around the clock you are welcome to use our new AI chat.


We are still available for you as usual via mail:


Alternatively, you can reach us directly by telephone during regular opening hours: +41 55 505 66 27. If we are unable to take your call, simply send us an e-mail (

How does our AI chatbot work? The bot searches all the information on our website together, and the answer is then prepared for you accordingly. The basis of the answers are, for example, FAQs or other website content.